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  • Payment
  • Credit Card Cannot Be Used for PayPal Payment Error
    ANSWER:
    When purchasing or buying products and services online, PayPal is one of the most commonly used payment gateway used by the e-commerce sites to allow customer to pay for the invoices. However, when users attempt to make a payment by using credit card without logging in to PayPal account, occasionally PayPal will reject, or doesn't accept the credit card users desired to use with the following error message:
    "The credit card you entered cannot be used for this payment. Please enter a different credit card number."
    Here's some explanations and possible resolutions that suggested by users on Internet.
    Credit Card Is Linked or Associated with a PayPal Account
    Many believes the credit card is not accepted by PayPal when using it not signing into PayPal account is that the credit card is already been used in a PayPal account. If you're using a credit card that's linked or assigned to a PayPal account, try login to PayPal during payment process. You can change the source of fund to make the payment after logged in to use credit card instead of PayPal balance.
    Credit Card Is Previously Used in PayPal Account or Assigned in Closed PayPal Account
    PayPal remembers a credit card details even when it's already been removed from the account. The information also been remembered even if PayPal account which linked to the credit card is closed and deleted. In this case, try another credit card, or assigned the credit card to a PayPal account, and pay with account logged in.
    PayPal Limit on Non-Member Credit Card Usage
    According to PayPal source, there is a limit based on the number of times, the amount of the transactions, the type of merchandise being sold that a credit card can be used within the system without having to verify ownership by opening an account. The restriction is for security and fraud protection reasons. There is no workaround to this limitation, but you should be able to use another credit card. If there is problem, try using another email address. Else, register an PayPal account.
    Credit Card or Email Address Raises Flag in the Transaction
    Closely link to reasons above, where some part of the transaction raises flag on the server that stop the payment. Two possible flags are on credit card or email address. Try changing either credit card or e-mail address or both when attempting to pay again.
    Cookies Problem
    Try using another web browser and/or delete cookies and attempt to pay with PayPal gateway using credit card again.
    Credit Card Is Not Confirmed in Account
    Contrary to some of the reasons above, if the credit card has been linked to an account, but not yet confirmed, try to complete all credit card information such as Card Verification Number or Security Code, and confirm the card by entering the PayPal code shown on the credit card statement on special refundable charge by PayPal.
    In all case, the problem won't arise if you add the credit card to PayPal account, and use it as funding source to pay the transaction through PayPal account.
  • Credit Card payment problems
    ANSWER:
    1. Incomplete information, error or premature payment termination. Because of the above reasons, banks are unable or refuse to charge. If payment is declined make sure that the name and address you enter is exactly the same as that for your credit card. It may help to refer to a credit card statement to ensure the address is the one the credit card company has on file.
    2. If payment is not declined, but automatic log-in fails, please check your Email. If confirmation of your order has arrived, then all is well.
    3. Unauthorized transactions. The card Consumers use is 3D card and you forget to fill in 3D verification code. Therefore, the system will be sentenced for unauthorized transactions and the charge is refused.
    4. Black cards, stolen cards, copy cards. If your cards are determined as the black card, copy card, and other illegal card, the system will refuse to charge.
    5. The card balance is insufficient or cards have expired. The cards you use exceed credit limit or period of validity.
    6. Risky areas payment. Your IPs is judged from high-risk areas by the international credit organizations, thus the transactions are considered as high-risk transactions and the system refuse to charge. Such as: Venezuela
    7. Cross-border and trans-regional transactions and payments. The cards you use are not local cards. Therefore, you are suspected of using stolen cards. In this case, the system will rate them as high-risk transactions and refuse to charge.
    8. Network problems. When you pay, slow network speed, other network problems, repeated refreshment of pages will lead to multiple payment submission of application or the failure to receive payment and so on.
    9. The same IP payments within a short period or repeated payment. Consumers who pay many times via the same IP within a short time will be suspected of cash, money laundering, fraud and other illegal acts. Charge is rejected by the system.
    10. Single payment limit is too high. Single payment exceeds single payment limit or the limit system sets.
    11. Bad transaction records. The cards you use to pay have poor transaction records, therefore the system refuses to pay.
    12. Issuers refuse to charge. Your card issuing bank declines to charge, you need to contact your bank for the reasons of denial.
  • What kind of payment methods do you accept?
    ANSWER:
    At Mr Game, we accept numerous safe payment methods by PayPal, Credit Card, Money bookers.For large order we suggest you use Money bookers as the payment method to guarantee an instant delivery without the hassle of order verification, and we also accept Money Order and Wire Transfer, but it will take days to clear.
    Please note payment with confirmed billing address and optional verified buyer status will help your order be processed faster.
  • How do I pay with my credit card without using Paypal?
    ANSWER:
    We do offer the option to pay using a credit card outside of Paypal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to Paypal you will be presented with an option to pay with your Paypal account or an independent credit card. The option to use a credit card is available through both services.
  • Will a Cash Advance fee be charged when pay by Credit Card or Debit Card?
    ANSWER:
    When you use your credit or debit card, you will not be charged a cash advance fee for sending money using these purchase categories: Service/Other, Goods and eBay Items. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount.
    Note: If you make a cash advance purchase with a credit or debit card, the card issuer may charge a cash advance fee. PayPal or Mr Game has no control over third-party fees. To avoid incurring fees when making a cash advance purchase, you may want to use a different payment method, such as your bank account or an e-Check.
  • Why does your price change so frequently?
    ANSWER:
    We raise and lower our prices in accordance with market supply and demand. We do comprehensive observation of the market situation every day to guarantee our customers a most competitive price and we strive to offer you the lowest price and best service. This is the reason why our price keeps fluctuating.
  • How to protect from imposters?
    ANSWER:
    It is always safer to deal with a well known trader and seller. However, due to the recent flood of MSN spoofing (faking MSN numbers to make you believe it's someone else you are talking to) done by scammers the following procedures are now implemented at Mr Game.com for all trades and purchases to protect our customers from being scammed.
    When purchasing products make sure you are always make your payment ONLY to on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason, it's not us!
    When dealing with Mr Game staff over MSN, IF YOU ARE HANDING ANYTHING OVER FIRST before getting something when trading, send an email to with a password for him to repeat to you in a game if you are unsure!
    An additional safety feature is to click on the 'Chat' Button on our website. That links you directly to a aionpowerleveling.org staff only if he is online via a 'live' chat through your web browser.
  • I've sent an e-check, but I did not mean to. How do I cancel it?
    ANSWER:
    If you have mistakenly sent a pending e-check, you may log onto our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card or Money Booker. Our live chat representatives can guide you through this process and will answer any questions you might have.
  • What is a pending e-check, and why do I need to wait for it to clear?
    ANSWER:
    A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to Mr.Game's account and then delivery can take place immediately thereafter.
  • What security precautions are taken to protect my personal information?
    ANSWER:
    Mr.Game takes the protection of our clients' personal information very seriously. We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so too are we vigilant. Additionally, the information submitted will never be disclosed to any third parties.
  • Can I use my coupon on any item?
    ANSWER:
    The promotional products would not be included with any other special offer such as Bonus Dollar and coupon. Please carefully review your shopping cart. As the coupon would be invalid for this purchase if the promotional products already in your shopping cart.
  • How can I communicate with Mr.Game after my payment has been cleared?
    ANSWER:
    You can opt to contact us via Live Help, e-mail (contact details can be found in the Contact Us section). Please quote your order number to ensure your enquiry is dealt with swiftly.
  • Order
  • How do I check on the status of my order?
    ANSWER:
    Simply enter your Order Number and email address that you used for placing the order in the Tracking bar at Mr.Game Home page. See the Status Abbreviation Meaning below.
    Mr.Game also can sent screen shot of your char's to your contact email.
  • Where is my order number?
    ANSWER:
    You will be offered an order number after checkout, and we also will send you an email including a tracking number in it. You may use this number to track your order. For additional information just feel free to ask our Customer Service.
  • Why do I have to provide with additional documents?
    ANSWER:
    In order to better serve the Internet community and reduce the harm associated with online fraud and identity theft, Mr.Game has developed a comprehensive fraud prevention policy. while your order was checked by our automated fraudprevention system., and something about your order had been flagged by that automated fraud prevention system. This is most commonly caused by somesort of mismatch between the address. In order to authenticate, we will ask that you provide us with a copy of your government issued photo ID or passport., and if you are not willing to offer us so, we suggest that you cancel the order and place another order by Money Booker and we can approve the order without any verication from you.
  • General Power-Leveling Disclaimer
    ANSWER:
    1. Your account will be safe with us as we take data security very seriously. We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the Mr.Game's website you will need to submit a password or some other type of authenticating information.
    2. Gold accumulated throughout the leveling process will be left in your character's inventory. Non-upgradeable items will be vendored or auctioned off to fund the leveling process. As a general rule, loot distribution works exactly like how it would be with any group you play with. Should an upgrade drops, your character will have first dips or roll if there are multiple needs. Often when power-leveling, your character will be grouped with other levelers. In event of a greed drop, the item will be sold for gold and the profit shared amongst the group.
    3. You understand that by requesting play-time during the power-leveling process will extend the duration of the power-leveling service and compensation requests for late completion or refund for levels gained during your play-time will not be entertained.
  • General Power-Leveling Terms of Service
    ANSWER:
    As the leading provider of Power Leveling, Mr.Game provides the quickest and the most secure leveling services while maintaining an emphasis on quality. Your character will be leveled by our master players 24 hours a day, 7 days a week, operating at the highest efficiency so that your character will reach the desired level in the timeframe you've specified. This is why Mr.Game's Power Leveling service is the easiest way for you to bypass boredom and get to having fun.
    Account Safety
    Game relies on strictly enforced internal policies to safeguard customer game accounts. Every single character is leveled by a master player that conducts himself in an ethical manner in the game. Your character will not be used to Player-Kill, Kill-Steal, hoard farming locations, or any other in-game behavior that is frowned upon. It goes without saying that macros, dupes, game bug exploits, and other such foolishness will never be used. In short, your character will be leveled the safest way possible: by going through the grind.
    Account Security
    We understand that you may be nervous about letting us access your game account while leveling your character. Game account theft is a very real problem, thus we take the security of our customers' game accounts very seriously. In addition to the fact that we as a company would like to stay in business for more than a few weeks, you should take comfort in the fact that we only need your game ID and password to level your character. We do not need your master ID, password, or your birthday, all of which are needed to take full control of an account. Since you keep this vital information yourself, your account is fully secure.
    Confidential
    While leveling your character, our master players will only talk to other characters under our control. If we happened to run into someone who is familiar with your character, we indicate that we are a friend or relative playing your character for a little while. You may also tell us how to deal with such situations. We will not under any circumstance reveal the leveling service.
    Unparalleled Value
    By being a direct service provider, Game has flexibility and cost savings that leveling resellers do not have. We can draft a customized leveling package to include any such equipment that you wish to purchase. Other sellers may undercut our prices in desperation, but they cannot deliver the same level and quality of service as we can. Be especially weary
    No Hidden Costs
    We will not take any of your equipment or expend any of your gold. Your possessions prior to the start of leveling will be fully inventoried and returned back to you intact. Your character will also keep all items from drops during the leveling service. However, since drops and such are by chance, we cannot make any guarantees about what extra items your character will gain through drops.
    Character Progress Tracking
    Prior to starting your leveling service, you can specify a segment of time each day when you can play with your character. This not only allows you to track the progress of your character, but you can use the time to meet up with your friends in the game and explore your character's new powers.
    ATTENTION
    We prefer you not to log in to your account during the process so we can complete it as quickly as possible.
  • I have been waiting in game for a really long time. How do I confirm my order?
    ANSWER:
    If you have placed an order and have been waiting in game for more than 30 minutes, first check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to log into our live chat window and speak with one of our customer service representatives to confirm everything is alright with your order.
  • What confirmations should I expect once I've placed an order?
    ANSWER:
    You will receive an email within 30 minutes after placing an order. If your order was approved, this email will confirm your order. Otherwise, it will notify you that this order failed and will give you instructions on how to process your order. Once your order delivers, a delivery confirmation email will be sent.
    We may also require additional verifications or information before accepting an order. We will contact you if your order is cancelled or if additional information is required to accept your order.
  • How to reach Bulk Orders?
    ANSWER:
    If you have any additional questions or comments, please contact us via email Please be sure to include all the details (game name, server, quantity) of your email.
  • What is a Bulk Order?
    ANSWER:
    A Bulk Order is an order for large amounts. In many cases, Mr.Game can give discounts on orders of this size. To request a price quote, please complete the Request For Pricing Form, and depending on current volume we will respond within 2 business days from receipt of your request.
  • Are there discounts for large orders?
    ANSWER:
    The good news is YES. This will be based on a case by case basis. Please contact us via email or our Live Help. Additionally, we recommend you to use Money Booker as the payment method which is easier for both of us. We also accept Wire Transfer for the bulk order.
  • Why does my order require voice verification and/or fax verification?
    ANSWER:
    We like to take all possible steps to protect our clients' details as well as the integrity of Mr.Game. By speaking with our client's on the phone, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have
  • Why do you sometimes need to call me when I've placed an order?
    ANSWER:
    There may have been an error on your order, a mis-spelt character name or complications with payment. If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.
    For larger orders, we must confirm your identity and legitimate possession of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
    If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any problems you are having.
  • Your Live Chat is on but you are not responding. What's wrong?
    ANSWER:
    Sometimes our Customer Sevice Reprsentatives are all busy dealing with every customers' problems, and could not respond you in short time, please bear with us. We will respond to you as soon as possible. You may also email your Inquiries or requests to us if you are having difficulties in messaging us, and we would reply your letter within 30 minutes max after we got your email.
  • Delivery
  • How long does delivery take?
    ANSWER:
    This is a most concerned question. If your order is in stock we can usually deliver within 30 minutes. deliveries can occasionally take up to 90 minutes or longer however depending on order volumes and game server traffic. And for large orders and also the orders of high demand servers and game , we suggest you check the stock on our live chat before you place the order in order to have a quick delivery. We hope every customer can have a quick and safe delivery and a good impression on our service.
  • How is delivery accomplished?
    ANSWER:
    After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.
  • Membership and Partnership
  • How to earn top commission?
    ANSWER:
    You earn 12% Commission per new customer purchase and 10% Payout on every Re-Order referred from your site. If a website banner does not appeal to you, there are other ways to take advantage of our program, including utilizing a mailing list, as well as simply placing a small banner in your message board signature (provided that you do not spam). Our payment schedule is monthly, on the last day of every month. We offer payment through PayPal, a corporate check or Wire Transfer. The minimum payment amount is $200.00, and all unpaid amounts are carried forward to the next month.
  • I didn't receive my Bonus Dollars after my checkout? Why?
    ANSWER:
    Bonus points are credited to your account balance only after your purchase is arrived to you. Coupon code cannot be combined with any other offer such like Bonus Dollar.
  • How to check your Bonus Dollar balance?
    ANSWER:
    Please login to your account on our website, and click the Bonus Dollars to check your balance.
  • How to use Bonus Dollars?
    ANSWER:
    Bonus Dollar is a special paying system launched by Mr.Game All Mr.Game members can use Bonus Dollars to pay for your orders. All the preferential treatment posted by Mr.Game will be returned to customers, with which you can pay your orders by Bonus Dollars freely at Mr.Game.
    When log in the system, you will firstly see your currency Bonus Dollar Account information in user system on the right panel.
    When you are shopping, the Shopping Cart System will automatically show the balance in your shopping cart. Entering the 'Payment Information' page, you will be shown with a new paying system--- Bonus Dollar Pay.

Aion Service

AION plvl Choose

Choose AION Power leveling

Below are some useful tips for who is willing to buy AION Power leveling service.
TIP1: To choose a trustworthy powerleveling company.
When you choose a aion powerleveling company, it will be dangerous for your account if you just focus on the price of its products .Because the company with very cheap product on sale must use bots leveling. You had better scan a number of companies and choose one with good credit, or you can ask advice from your friends who have make orders with the aion power level company.
TIP2: To keep track of the scheduling of your character.
You had better know clearly about the current status of your aion account so as to ensure you take measures in time if your character is not leveled(aion powerleveling) in a correct way. It's a good choice to choose a company who can send the latest screen shot to you every a few periods of time. Mr.Game provide aion power leveling progress every 24 hours for customer.
TIP3: To revise your password of your account immediately after your aion powerleveling order is finished.
Once your aion power level order has been finished, you had better revise your password right now against being revealed to others.